Terms and Conditions

Last updated: June 2026
Version: 1.2
1. Introduction
1.1. nomo is a digital trading platform operated by Nomo Trade Limited, an International Business Company registered in Saint Lucia (registration number 2023-00509), with its registered office at Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, LC01 401, Saint Lucia (“we”, “us”, “nomo”).
1.2. nomo is accessible via website (https://nomotrade.com) and mobile application (together, the “Platform”). The Platform offers trading in CFDs, forex, cryptocurrencies, shares, commodities and indices, copy trading, AI-assisted tools, and diversified investment portfolios (together, the “Services”), as further described in Section 4.
1.3. These Terms and Conditions (“Terms”) govern your access to and use of the Platform. By registering for or using the Platform, you agree to be bound by these Terms, and by all other policies referenced in Section 1.6 below, which together form your agreement with nomo.
1.4. We may update these Terms from time to time to reflect changes in our Services, operations, or regulatory obligations. The current version is always available on the Platform and applies from its stated effective date. Where a change is material, we will notify you by email or through a prominent notice on the Platform, and, where required by Applicable Law, seek your consent or provide an opt-out. Continued use of the Services after a change takes effect constitutes acceptance of the revised Terms.
1.5. nomo is committed to operating in compliance with the laws and regulations applicable to financial services, trading, and consumer protection in the jurisdictions where it operates, including presenting fees, charges, and risks in a clear and accessible manner, and following industry practices consistent with regulatory expectations in those jurisdictions.
1.6. These Terms should be read together with our AML/KYC Policy, Risk Disclosure Notice, Privacy Policy, and Complaints Handling Policy, all available on the Platform, which together set out the full scope of your rights and obligations as a user.
2. Definitions
Capitalised terms used in these Terms have the meanings below, unless the context requires otherwise.
  • Applicable Law – the laws, regulations, and legal requirements governing nomo’s Services in the Jurisdictions of Operation, including financial regulation, consumer protection, and AML/CTF laws.
  • AML/CTF – Anti-Money Laundering and Counter-Terrorism Financing laws, regulations, and procedures.
  • Copy Trading – a feature allowing a user to automatically replicate the trades of another, selected trader.
  • Force Majeure Event – an event beyond nomo’s reasonable control that prevents or delays performance of its obligations, including natural disasters, technical or infrastructure failures, government action, war, or pandemics.
  • Jurisdictions of Operation – the countries in which nomo offers Services, as set out in Section 16 and in nomo’s internal Country Targeting Risk Matrix.
  • KYC – the identity-verification process described in our AML/KYC Policy and Section 5 of these Terms.
  • Order – an instruction to buy, sell, or otherwise trade a financial instrument on the Platform.
  • Services – all services provided via the Platform, as described in Section 4.
  • User / “you” / “your” – any person who accesses, registers for, or uses the Services.
3. User Eligibility
3.1. To use the Services, you must be at least 18 years old (or the age of majority in your jurisdiction, if higher) and have the legal capacity to enter into a binding contract.
3.2. The Services are available only in jurisdictions where they are lawfully permitted. You may not use the Platform if you are resident in a jurisdiction where use of the Services is prohibited, or where you are subject to economic sanctions or other legal restrictions (see Section 16).
3.3. You must complete our registration process and provide accurate, current, and complete information, which you agree to keep up to date. We may refuse service or terminate your account if you do not meet these eligibility criteria, or if you provide false or misleading information.
3.4. The following persons are prohibited from using the Services, or will be subject to enhanced scrutiny under our AML/KYC Policy:
  • Politically Exposed Persons (PEPs), unless the applicable regulatory and compliance requirements are met
  • residents of jurisdictions where nomo is restricted from operating, including jurisdictions subject to international sanctions (see Section 16)
  • individuals banned, excluded, or suspended from accessing trading services by any financial regulator or governmental authority.
3.5. You are responsible for ensuring your use of the Services complies with the laws applicable in your country of residence. nomo does not provide legal advice on the legality of trading in any specific jurisdiction.
4. Our Services
4.1. nomo provides trading and investment tools across a range of asset classes, described below. All Services are accessible through nomo Web, our mobile applications, and MT5.
4.2. Trading Services
You can trade CFDs on securities, forex, cryptocurrencies, shares, commodities, and indices, as well as other derivatives such as futures and options. Trading these instruments carries inherent risk, including the risk of loss you should only commit funds you can afford to lose. Full risk information is set out in our Risk Disclosure Notice, which you should read before trading.
4.3. Copy Trading
Copy Trading lets you automatically mirror the trades of another user, while retaining control over parameters such as trade size and risk level. You can review a trader’s historical performance before copying them, switch or stop copying a trader at any time, and should regularly monitor any trader you are copying responsibility for reviewing and adjusting your copied positions remains with you.
4.4. nomo AI Tools
The nomo AI Assistant recommends traders to copy based on your stated risk preferences, goals, and trading style, and adjusts its recommendations as your inputs change. The nomo AI Index is an AI-managed portfolio that allocates automatically across top-performing traders on the Platform. Neither tool constitutes personalised investment advice (see Section 12).
4.5. Investment Portfolios
We offer diversified portfolios combining CFDs, securities, and other assets, designed to provide balanced exposure across asset classes.
4.6. Demo Mode
New users may activate a demo account with $10,000 in simulated funds to practise trading without risking real capital, and can switch between demo and live trading at any time.
4.7. Education Hub
We provide educational materials and platform tutorials to help users of all experience levels understand our Services and make informed trading decisions.
5. User Account and Verification
5.1. Registration
5.1.1. To apply for a nomo account, you must complete our online registration form, providing your full name, country of residence, phone number, date of birth, and email address.
5.1.2. nomo operates a strict one-account-per-user policy. If we discover multiple accounts held by the same person, we may suspend or delete the additional accounts, or combine them into one, at the discretion of our compliance team.
5.2. Verification tiers
Your account level determines your deposit and withdrawal limits and the extent of KYC checks applied. This is the sole reference for verification tiers across our documentation other policies referring to account levels refer back to this section.
  • Basic Level – no KYC required to deposit and trade withdrawals are not available at this level.
  • Level 1 – unlocks withdrawals, subject to standard deposit/withdrawal limits. Requires a risk-profile questionnaire, proof of identity (ID card, passport, or driving licence, or an equivalent accepted document), and a liveness check.
  • Level 2 – removes withdrawal limits. Requires proof of address (utility bill, bank statement, or equivalent) in addition to Level 1 requirements.
5.2.1. Deposits are permitted at Basic Level without completed KYC, subject to two limits: (a) a maximum cumulative total of €2,500 across all deposits made before KYC verification is complete and (b) full Level 1 KYC verification must be completed within 14 business days of your first deposit. If either limit is reached before verification is complete cumulative deposits exceeding €2,500, or 14 business days elapsing without completed verification, whichever occurs first we will return all deposited funds to their original source and close the account. This is a compliance requirement and applies regardless of your trading activity in the interim.
5.2.2. As part of the account application process, nomo carries out AML, CTF, and sanctions screening, as described in our AML/KYC Policy. By submitting your documents, you consent to these checks, which may involve sharing information with regulators or third parties, in accordance with our Privacy Policy.
5.2.3. nomo may carry out a Suitability and Appropriateness Assessment to confirm our Services are appropriate for your financial profile and experience (see Section 7).
5.3. Maintaining your account
5.3.1. You must notify us in writing within 30 days of any change to the information provided during verification, including changes to your personal details, residency, or financial circumstances. We may periodically request updated documentation to remain compliant with Applicable Law failure to respond promptly may result in delays or suspension of account activity.
5.3.2. Providing inaccurate, incomplete, or misleading information may result in suspension or closure of your account, freezing of funds, or inability to withdraw.
5.4. Account security
5.4.1. You are responsible for keeping your login credentials confidential and for using a strong, unique password. nomo offers two-factor authentication and account-monitoring tools, which we encourage you to enable. You must not permit third-party access to your account.
5.4.2. If we detect unauthorised access, we will act promptly to secure your account, which may include suspension pending verification. nomo is not liable for losses arising from unauthorised access caused by your failure to safeguard your credentials, save where that failure results from our own gross negligence or wilful default.
5.5. Closing your account
5.5.1. You may close your account at any time by writing to support@nomotrade.com or via account settings. We will process closure within 7 business days of your request.
5.5.2. Before requesting closure, you should close any open positions. You remain responsible for pending orders or open positions at the time of closure nomo is not liable for losses on positions left open at your own initiative, save where those losses arise from our own gross negligence or wilful default.
5.6. Suspending or blocking your account
5.6.1. We may suspend or block your account where: a Service is temporarily unavailable for maintenance, security, or operational reasons information provided at registration is found to be inaccurate or incomplete you breach these Terms or our trading policies or there is a credible security threat to your account or the Platform. This list is illustrative, not exhaustive.
5.6.2. Where required to comply with legal or regulatory obligations for example, suspected money laundering or terrorist financing, or a sanctions match we may block or freeze your account without prior notice. We will inform you of any such action where we are legally permitted to do so.
5.6.3. Your trading records remain accessible for at least five years following account closure, to meet our legal and regulatory retention obligations, and longer where Applicable Law requires.
6. Funding and Withdrawals
6.1. Payment methods
6.1.1. You may deposit funds using an approved payment method (bank transfer, debit/credit card, e-wallet, or cryptocurrency, as available in your region). Cash and cheques are not accepted.
6.1.2. Payment methods must be registered in your own name. We may request evidence of ownership, and reserve the right to reject or return funds from a payment method not registered to you, deducting any associated return fees.
6.2. Deposits
Deposits are subject to compliance verification before being credited to your account balance. Applicable deposit limits, if any, and any transfer fees charged by your payment provider will be disclosed on the Platform in advance. Deposits made before full KYC verification is complete are subject to the €2,500 cumulative cap and 14-business-day verification deadline set out in Section 5.2.1 if either is reached before verification is complete, deposited funds are returned and the account is closed.
6.3. Withdrawals
6.3.1. Withdrawals require completed KYC verification (see Section 5.2) Basic Level accounts cannot withdraw. Withdrawals are ordinarily made to the same payment method used for the corresponding deposit, unless we approve an alternative method registered in your name.
6.3.2. Minimum withdrawal amounts and any applicable fees are published on the Platform. We aim to process withdrawal requests within one business day, though compliance checks or payment-processor delays may extend this. Requests submitted after 11:00 EET, or on a non-business day, are processed the following business day.
6.3.3. We may reverse or withhold a withdrawal where we identify a breach of these Terms or a regulatory concern, to protect the integrity of the Platform and our compliance obligations.
7. Suitability and Appropriateness Assessments
7.1. Before you access certain Services particularly leveraged and copy trading we assess whether they are suitable for you, based on your market knowledge, trading experience, investment goals, risk tolerance, and financial circumstances.
7.2. This assessment relies on the information you provide you must keep it accurate and current, and notify us of material changes to your circumstances. If your information is incomplete or inaccurate, we may restrict your access to higher-risk features.
7.3. Assessments are carried out at onboarding and reviewed periodically, so that the Services we make available continue to reflect your evolving profile.
8. Order Management and Market Disruption Events
8.1. Placing and executing orders
8.1.1. Orders including limit, stop-loss, and take-profit instructions may only be placed through the Platform (nomo Web, MT5, or the nomo mobile app). We do not accept orders by telephone or any other channel.
8.1.2. Execution prices may differ from the price requested due to market volatility (“slippage”), particularly during periods of high activity or low liquidity. You are responsible for reviewing order details before submission, including during designated trading hours for each instrument nomo is not liable for delays affecting orders placed outside those hours.
8.2. Market Disruption Events and Forced Closure of Positions
8.2.1. A “Market Disruption Event” means any of the following in relation to an instrument: (a) unavailability, suspension, material delay, or withdrawal of a liquidity provider or price feed, including as a result of delisting, provider outage, or regulatory action (b) a manifest error, pricing error, erroneous quote, or system or technical malfunction affecting the price, execution, or availability of the instrument or (c) abnormal, disorderly, or extreme market conditions materially affecting nomo’s ability to price or execute orders fairly.
8.2.2. Where a Market Disruption Event occurs, nomo may, acting reasonably and in good faith to maintain a fair and orderly market:
  • suspend trading in the affected instrument
  • close out, in whole or in part, any open positions in the affected instrument, at the last available or a fair reference price determined in good faith
  • adjust, cancel, or decline to execute pending orders in the affected instrument or
  • void, adjust, or reverse any trade, and correct the resulting account balance, to the extent the trade was executed at a price or under conditions resulting from the Market Disruption Event.
8.2.3. We will make reasonable efforts to notify affected users as soon as practicable, before or promptly after such action is taken, through the Platform, email, or another available channel. Where notice in advance is not possible without risking further loss to users or the integrity of the Platform, we may act first and notify afterwards.
8.2.4. Where a Market Disruption Event results in a trade being executed at a manifestly erroneous price, or otherwise produces a profit that a reasonable market participant would recognise as abnormal or unrealistic given prevailing market conditions, nomo may void the trade, adjust your account balance to remove the resulting profit, or reclaim the corresponding amount, including where the funds have already been credited to your balance or withdrawn, in which case you agree to repay the amount to nomo on request. This right applies regardless of how much time has passed since the trade. You are not entitled to retain any profit resulting from a Market Disruption Event.
8.2.5. nomo is not liable for losses arising from a closure, suspension, adjustment, or correction carried out in good faith under this Section 8.2, save where that action results from our own gross negligence, wilful default, or fraud.
8.3. Modifying or cancelling orders
8.3.1. You may request to modify or cancel an unexecuted order we do not guarantee that such a request can be fulfilled, including where the account is under security review, has insufficient funds, the order contains an error, or fulfilling the request would breach Applicable Law or our trading rules.
8.3.2. Where nomo cancels or rejects an order, any fees already incurred for that order will be refunded to your account.
8.3.3. Where corrective action is required following an executed transaction for example, reversing a transaction affected by a pricing or system error any resulting payment to you will be made as a goodwill gesture and does not constitute an admission of liability.
8.4. Execution strategy
We aim for the best overall outcome across our users’ orders, which may mean aggregating or splitting your order together with others’. This can occasionally result in less favourable terms for an individual order than if it were executed alone, in exchange for better overall execution quality.
9. Recording and Retention of Information
9.1. Your Account Information trades, positions, and balances is available in your account and updated within 24 hours of the relevant activity. Please notify us of any discrepancy within 48 hours of it appearing absent such notice, the Account Information is treated as conclusive. We retain this data for at least five years after account closure, or longer where Applicable Law requires.
9.2. We record communications with you (calls, emails, chat) for compliance, evidentiary, and service-quality purposes, in accordance with our Privacy Policy and Applicable Law. These records may be used as evidence in connection with these Terms or any trade executed under them.
10. Fees and Costs
10.1. nomo charges a spread on executed orders, which varies by instrument and may widen outside standard market hours due to reduced liquidity. Additional fees may apply to deposits, withdrawals, and currency conversion, as set out in the current fee schedule published on the Platform.
10.2. Inactivity fee
10.2.1. Your account is considered inactive if, for a continuous period of 60 days or more, you have not opened, closed, or held an open trade, and have not made a deposit.
10.2.2. Once your account becomes inactive, we charge a monthly inactivity fee of $10, applied from the 90th day of inactivity and on the same day of each subsequent month for as long as the account remains inactive. Placing a trade or making a deposit ends the inactive period and stops future charges from accruing.
Consecutive days of inactivityMonthly fee applied at month-end
9010
10.2.3. If you hold more than one trading account, the inactivity fee is charged to your main account. If your main account does not hold sufficient funds, we consolidate available funds from your other accounts into the main account to cover the fee. If, after consolidation, available funds are still insufficient to cover the full fee, we charge the remaining available balance, reducing your account to zero you will not be charged into a negative balance. Once an account has been reduced to zero on this basis, no further inactivity fees are charged against it.
10.3. The current fee schedule is published on the Platform and should be reviewed regularly. Applicable fees are deducted from your account balance. Deposits and withdrawals involving currency conversion may be subject to exchange-rate and third-party banking charges outside our control conversion rates applied by nomo will be shown at the time of the transaction.
11. Rules of Trading
11.1. To keep the Platform fair and secure, you must not attempt to reverse-engineer or circumvent Platform security, or use automated tools to gain an unfair trading advantage.
11.2. Market-manipulative practices are prohibited, including wash trading, spoofing, and any conduct intended to artificially influence prices on the Platform.
11.3. You must not exploit pricing errors, system glitches, or off-market prices for illicit gain, engage in abusive or disruptive conduct toward the Platform or other users, or otherwise breach Applicable Law in placing or managing orders.
11.4. Breach of this Section may result in forfeiture of profits derived from the breach, cancellation of the relevant orders, and suspension or termination of your account, applied proportionately to the severity of the breach and at nomo’s reasonable discretion. In cases posing an immediate threat to Platform integrity or security, we may act with immediate effect.
12. Limitations of our Services
12.1. nomo does not provide personalised investment or tax advice. Information and tools on the Platform including the nomo AI Assistant and nomo AI Index are provided to help you manage your own trading decisions, not as individualised recommendations. You should consult a licensed financial or tax adviser for advice specific to your circumstances.
12.2. nomo is a trading platform, not an exchange all trades are executed within our own environment, and prices shown may differ from those on other venues due to our internal pricing, liquidity, and execution model.
12.3. Some instruments may be traded outside traditional regulated markets, which can involve lower liquidity, greater price volatility, and less regulatory oversight than exchange-traded instruments. You are responsible for understanding these risks before trading such instruments.
13. Limitation of Liability
13.1. Nothing in these Terms excludes or limits our liability for fraud, gross negligence, or wilful default, or for any other liability that cannot lawfully be excluded or limited under Applicable Law.
13.2. Subject to Section 13.1, nomo is not liable for:
  • losses arising from market movements, trading decisions, or the past performance of any asset or trader, which is not indicative of future results
  • losses caused by Platform downtime, service interruption, or delay resulting from technical failure, network issues, third-party service disruption, or a Force Majeure Event
  • losses arising from your failure to safeguard your login credentials or enable available security features
  • losses arising from your use of third-party services accessed in connection with the Platform, including payment processors and liquidity providers, which we do not control
  • losses resulting from advice or recommendations of third parties, including copied traders or external analysts.
13.3. You agree to indemnify nomo against claims, damages, or losses arising from your breach of these Terms, misuse of the Services, or your own negligence, except to the extent caused by nomo’s fraud, gross negligence, or wilful default.
14. Key Risks of Using our Services
14.1. Trading the instruments available on nomo carries significant risk, including the risk of losing more than your initial investment where leverage is used. A full description of these risks covering market volatility, leverage, copy trading, cybersecurity, and platform-specific risks is set out in our Risk Disclosure Notice, which forms part of these Terms and which you should read carefully before trading.
14.2. You are responsible for regularly reviewing your positions, any trader you are copying, and your overall risk exposure, using the tools nomo provides.
15. Conflicts of Interest
15.1. nomo takes reasonable steps to identify and manage conflicts of interest fairly. Situations that may give rise to a conflict include:
  • Hedging. We may hedge our own exposure before or after executing your transaction any resulting profit is retained by nomo.
  • Affiliate arrangements. nomo may share dealing charges with, or receive remuneration from, affiliated companies in respect of your transactions.
  • Pricing. nomo sets the prices of instruments on the Platform, which may differ from prices quoted elsewhere.
16. Restricted and Prohibited Jurisdictions
16.1. The current list of jurisdictions where nomo does not accept clients is maintained internally in our Country Targeting Risk Matrix, which is reviewed on an ongoing basis against sanctions lists, FATF status, and local licensing requirements, and takes precedence over this Section in the event of a conflict. As of the date of this version, nomo does not accept clients resident in the jurisdictions listed below.
16.2. Comprehensively sanctioned or FATF black-listed jurisdictions
United States, Iran, North Korea, Russia, Belarus, Syria, Cuba, Sudan, South Sudan, Myanmar (Burma), Afghanistan, Yemen, Venezuela, Somalia, Haiti, Democratic Republic of Congo, and Nicaragua.
16.3. Jurisdictions restricted for local licensing or regulatory reasons
Canada, Japan, Australia, Israel, New Zealand, Iraq, the United Kingdom, Switzerland, and all member states of the European Union and the European Economic Area (including Norway and Iceland), reflecting their requirement for a local or passported licence to solicit retail clients.
16.4. Other restricted jurisdictions
Bosnia and Herzegovina, Kosovo, Monaco, Angola, the Bahamas, the Cayman Islands, Bermuda, Vanuatu, Panama, Saint Lucia, Belize, Botswana, and Mozambique.
16.5. This list is not exhaustive and is subject to change without prior notice as sanctions regimes, FATF status, and local regulatory requirements evolve. Users in jurisdictions not listed above may still be declined or subject to enhanced due diligence, and users in permitted jurisdictions may be subject to additional verification, in accordance with our AML/KYC Policy and internal risk matrix.
16.6. Where you are, or become, resident in a restricted or prohibited jurisdiction, we reserve the right to restrict, suspend, or terminate your access to the Services.
17. Taxation
17.1. You are solely responsible for complying with the tax obligations applicable to your trading and investment activity in your jurisdiction, including declaring and paying any tax due on profits. nomo does not provide tax advice or determine your tax liabilities we recommend you consult a local tax professional.
18. User Acknowledgements, Representations, and Warranties
18.1. By using the Platform, you represent and warrant that:
  • you meet the age and legal-capacity requirements in Section 3
  • you are responsible for complying with Applicable Law in your jurisdiction, including any exchange-control regulations
  • you act on your own behalf, unless you have our prior written agreement otherwise
  • all information you provide to us is accurate, truthful, and complete, and you will update it as your circumstances change
  • the funds you use on the Platform are not derived from illegal activity
  • you will not deploy malicious code or tools intended to manipulate the Platform
  • you are not subject to applicable financial sanctions
  • you will engage with the Platform honestly, fairly, and in good faith.
18.2. A breach of any warranty in this Section may result in the closure of related orders or trades, and may lead to suspension or freezing of your account.
19. Intellectual Property Rights
19.1. All content on the Platform including logos, trademarks, software, and text is the property of nomo or its licensors and protected by intellectual property law. You are granted a limited, non-transferable, non-exclusive right to use the Platform for personal, non-commercial purposes only.
19.2. You may not copy, modify, distribute, or commercially exploit the Platform or its content without nomo’s prior written consent. Unauthorised use may result in termination of your access and legal action.
20. Confidentiality and Data Protection
20.1. We take reasonable steps to protect the confidentiality of your personal information, and limit access to authorised personnel and contracted third parties bound by confidentiality obligations.
20.2. Full details of how we collect, use, protect, and retain your personal data including the legal basis for recording communications under Section 9.2 are set out in our Privacy Policy.
21. Governing Law and Dispute Resolution
21.1. These Terms are governed by the laws of Saint Lucia.
21.2. Before pursuing legal action, you and nomo agree to attempt to resolve any dispute through good-faith direct negotiation. If a complaint cannot be resolved this way, it will be handled in accordance with our Complaints Handling Policy.
21.3. Any dispute that cannot be resolved through negotiation will be subject to the exclusive jurisdiction of the competent courts of Saint Lucia.
22. Miscellaneous
22.1. These Terms, together with the policies referenced in Section 1.6, constitute the entire agreement between you and nomo regarding your use of the Platform.
22.2. If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force, and the invalid provision will be replaced with one that most closely reflects its original intent.
22.3. Our failure to enforce a provision is not a waiver of our right to do so later any waiver is valid only if made in writing by an authorised nomo representative.
22.4. nomo may assign or transfer its rights and obligations under these Terms to a third party. You may not assign or transfer your rights or obligations without our prior written consent.
22.5. Nothing in these Terms creates a partnership, joint venture, or agency relationship between you and nomo.
22.6. These Terms are drafted in English. Where a translation is provided, the English version prevails in the event of any conflict.
23. Contact information
For any inquiries regarding these Terms or your use of the Platform, please contact us at:
  • Email: support@nomotrade.com
  • Operational address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, LC01 401, Saint Lucia.