Cookie policy

Last updated: June 2026
Version: 1.2
1. Introduction
1.1. nomo is a comprehensive digital trading platform managed by Nomo Trade Limited, a company registered as an International Business Company (IBC) in Saint Lucia under company number 2023-00509, with its registered office at Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, LC01 401, Saint Lucia (hereinafter “we,” “our,” “us,” or “nomo”).
1.2. nomo operates through both a website, available at https://nomotrade.com, and a mobile application (hereinafter “Platform” or “nomo”). This Platform allows users to engage in trading activities, including Contracts for Difference (CFDs) on various securities, derivative instruments, copy trading, and investment in diversified portfolios (hereinafter “Services”) a complete list and descriptions of our Services are available in the Terms and Conditions, which we encourage you to review.
1.3. The Platform is designed to operate in accordance with applicable legal and regulatory requirements, ensuring that all interactions are handled in compliance with applicable local and international laws.
1.4. At nomo, we are committed to providing a secure, efficient, and personalized experience. To achieve this, we use cookies and similar tracking technologies on our Platform. This Cookie Policy explains what cookies are, how we use them, and how you can manage or control them (hereinafter “Policy”).
1.5. By using our website or mobile application, you consent to our use of cookies as outlined in this Policy. You may adjust your preferences or withdraw consent at any time by contacting our customer support team (see Section 9).
1.6. We may periodically update this Policy to reflect changes in our use of cookies, relevant technologies, or legal requirements. Please see Section 8 for details on how we will notify you of any material changes.
1.7. Please review this Policy together with any other policies and documents published on the Platform.
1.8. For a complete overview of how we collect, use, store, and protect your personal data, please refer to our Privacy Policy.
2. What are cookies and similar technologies
2.1. Cookies are small text files placed on your device when you visit a website or use an application. They help websites and applications remember your preferences, actions, and browsing activities, enabling a more personalized, efficient, and secure experience.
2.2. In addition to cookies, similar technologies such as web beacons, pixels, and local storage are used for similar purposes. These technologies allow us to collect and store information about your usage of our Platform and Services, helping us improve the Platform and enhance your experience.
2.3. For more information on cookies in general, you can visit www.aboutcookies.org or www.allaboutcookies.org.
3. Types of cookies we use
3.1. Each type of cookie serves a specific function. Below we describe the different types we use:
3.1.1 By lifetime
  • Session cookies are temporary and exist only during a single browsing session. They are erased when you close your browser or leave the Platform.
  • Persistent cookies remain on your device between browsing sessions. They store your preferences and settings for future visits and expire after a set period, or can be manually deleted through your browser settings.
3.1.2 By domain
  • First-party cookies are set by our own Platform and allow us to personalize your experience and track your preferences within our Platform.
  • Third-party cookies are set by external service providers, such as analytics or advertising providers, and may track user behavior across multiple sites.
3.1.3 By purpose
  • Strictly necessary cookies are essential for the basic operation of the Platform, including secure login, transaction processing, and fraud prevention. Without these cookies, certain essential functions may not be available.
  • Functional cookies enhance the Platform by remembering your preferences and choices, such as language settings or other customizations.
  • Performance and analytics cookies collect information about how users interact with the Platform, such as pages visited and errors encountered, to help us improve functionality and performance.
  • Advertising and targeting cookies track your online activity to deliver personalized ads. They may be set by third-party ad networks and are used to measure the effectiveness of advertising campaigns.
3.2. More detailed information about the cookies we use is provided in the table below:
Cookie nameDescriptionPurposeCategory
__hssrcHubSpot session revalidationDetermines if the visitor restarted their browserStrictly necessary
__hstcHubSpot tracking cookieTracks visitors across visits and sessionsPerformance & analytics
_fbpFacebook Pixel cookieDelivers advertising via Facebook advertising networkAdvertising & targeting
_gaGoogle Analytics cookieUsed to distinguish usersPerformance & analytics
_ga_P3ZLRG07HFGoogle Analytics property-specific cookieUsed to persist session statePerformance & analytics
_gcl_auGoogle AdSense cookieStores and tracks conversionsAdvertising & targeting
_hjSession_5315535Hotjar session cookieAttributes subsequent requests within the session window to the same sessionPerformance & analytics
_hjSessionUser_5315535Hotjar persistent cookiePersists the Hotjar User ID, unique to that sitePerformance & analytics
_tt_enable_cookieTikTok tracking cookieUsed to track user behavior for TikTok marketing servicesAdvertising & targeting
_ttpTikTok cookieMeasures and improves performance of TikTok advertising campaignsAdvertising & targeting
ajs_anonymous_idSegment anonymous user trackingTracks user behavior anonymouslyPerformance & analytics
analytics_session_idAnalytics session IDIdentifies a specific session instance for analytics purposesPerformance & analytics
analytics_session_id.last_accessAnalytics session last accessRecords the timestamp of last activityPerformance & analytics
hubspotutkHubSpot tracking cookieTracks visitors for form submissionsPerformance & analytics
langLanguage preference cookieStores user language preferencesFunctional
langAppApplication language preferenceStores user-selected language in the appFunctional
messagesUtkHubSpot messages tracking cookieRemembers the identity of the visitor using the chat widgetFunctional
ph_phc_dAzKNHi5VPvDD6u12C5yYz4jG0Pr3pj5Ecb23ol4tFa_posthogPostHog cookieTracks usage analytics for the appPerformance & analytics
referrerReferring URLStores the URL of the referring pagePerformance & analytics
ttcsidTikTok session IDIdentifies the session for TikTok trackingAdvertising & targeting
ttcsid_CQBQU4BC77UJJEOTEDI0TikTok session identifierUsed by TikTok to track session for performance analysis and ad deliveryAdvertising & targeting
utm_landingpage_urlUTM tracking cookieStores the URL of the first landing page visited, used for marketing campaign attributionAdvertising & targeting
Please note: The list of cookies above is subject to periodic updates as we may add, remove, or modify cookies based on changes in our Services, technologies, or business needs. We recommend reviewing this table regularly.
3.3. Our cookie consent tool provides information about the cookies we use on our Platform, including their purpose and expiration date. If you wish to manage your cookie preferences, please contact our customer support team (see Section 9).
4. Why we use cookies
4.1. We use cookies to enhance your experience and ensure the smooth functioning of our Services. The key reasons include:
  • Personalization: cookies remember your preferences such as language, region, or display settings so you do not need to re-enter them on each visit.
  • Performance and improvement: cookies collect data on how users interact with our Platform, helping us identify areas for improvement and optimize functionality.
  • Security: certain cookies verify your identity during login, track suspicious activity, and support security features such as two-factor authentication.
  • Advertising: cookies allow us to deliver ads relevant to your interests and measure the effectiveness of our campaigns.
  • Analytics: we use cookies to gather data on page visits, click rates, and session duration to refine our user interface and Services.
  • Legal compliance: in some cases, cookies are required to ensure the correct processing of transactions and to meet regulatory obligations.
5. Third-party cookies
5.1. Our Platform may include links to third-party websites or applications operated by trusted external partners. These third-party websites may use their own cookies in accordance with their respective privacy and cookie policies.
5.2. Third-party cookies are governed by the policies of the respective external websites. nomo is not responsible for the cookie practices of these third-party platforms. For details, please refer to the individual privacy and cookie policies of those platforms.
6. How to manage cookies
6.1. If you wish to manage or update your cookie preferences, including accepting or withdrawing consent for non-essential cookies, please contact our customer support team using the details provided in Section 9. We will process your request and apply the appropriate changes to your account.
6.2. Alternatively, you can manage cookies directly through your browser settings. Most browsers provide options to block or delete cookies and control which types of cookies you accept. Please note that disabling a cookie or category of cookies will not remove it from your browser unless you manually clear it using your browser’s built-in function.
7. The right to disable cookies
7.1. Statistical and marketing cookies are placed on your device only with your consent, except for those that are essential for the technical functioning of the Platform. These cookies help us understand user behavior and personalize your experience.
7.2. If you do not wish to accept statistical or marketing cookies, you can reject them by contacting our customer support team (see Section 9) or by adjusting your browser settings. You may also reject non-essential cookies via the cookie consent banner displayed on the Platform.
7.3. Please be aware that disabling certain cookies may require you to manually re-enter preferences on each visit and may affect the functionality or personalization features available on the Platform.
8. Changes to this Policy
8.1. We may periodically update this Policy to reflect changes in our use of cookies, relevant technologies, or legal requirements. The most recent version of this Policy, available on our Platform, will govern the use of cookies and other tracking technologies.
8.2. In the event of any material changes, we will notify you via email or through a prominent notice on our Platform. By continuing to use our Platform after any updates to this Policy, you acknowledge that you have reviewed the updated Policy and consent to our use of cookies as described.
9. Contact information
If you have any questions, concerns, or requests regarding this Policy, or if you would like to manage your cookie preferences, please contact us:
  • Email: support@nomotrade.com
  • Operational address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, LC01 401, Saint Lucia.
We will respond promptly and address any concerns you may have about our use of cookies or personal data.